Here’s something you’ll want to know about: LearningExchange. It’s a web site featuring how-to and other useful videos by our developers and various PTC experts. Best of all, it’s completely free—just because we want you to succeed at using PTC products.
So what’s the catch? That’s what I asked Adrian LaSala, Custom Education Program Lead at PTC. We know from our recent interview with Matt Cohen that PTC University already exists to train our users. Where’s LearningExchange fit in? And what will it mean for Creo 1.0?
GH: What is the LearningExchange? And is it really FREE?
LaSala: The LearningExchange is PTC’s new web space where we gather, publish, and share free short tutorials and adoption aids about PTC products, including Creo, Windchill, MathCAD, Arbortext, and so on. It’s completely free and you don’t even have to register to view the content.
GH: Why was the site created?
LaSala: We have a great deal of product knowledge inside PTC, and we realize that while we share some of it here and there, it is not always easy to find. The LearningExchange is a way to centralize a lot of great content. We’ve just started, but we want it to be a great resource for our users, a conduit to the product knowledge inside PTC. We want to use it to help users make the best products possible.
GH: What type of free training does LearningExchange provide?
LaSala: LearningExchange is the home of short “how to” tutorials. Using video, text and images, or all three, tutorials are targeted on a single task and are a great way to explore the capabilities of our products. The tutorials are not exercise-based – we are not expecting you try to replicate exactly what you see here – but rather translate what you see in the tutorial into what you do on the job every day.
GH: How much content is already available, and what’s the plan for new content?
LaSala: Our plan is to continuously grow this site with new fresh content. One of the projects at the top of our list is a set of Creo adoption aids. These tutorials will help new Creo users transition to Creo from other tools (like Creo Elements/Pro or Creo Elements/ Direct).
GH: Now that the site is live, what’s the experience so far?
LaSala: Very positive. We clearly are satisfying a need, and we even have some people who use the tutorials to get more information about a product before they even purchase it.
GH: Where does the content come from?
LaSala: At PTC we have hundreds of product development and software experts. This site was created for us to share that product knowledge with our users. After all, we want our users to be successful and to fulfill the vision for their products, by using our products.
The tutorials we are sharing are created by these experts – it’s original and straight from the minds of our subject matter experts. It’s like having the person who developed the feature sitting next to you showing you how it works. Other content is extracted from our standard PTC University courses (and incidentally serves as a great preview of those courses).
GH: Turning to Creo 1.0 – when will its tutorials be available on LearningExchange?
LaSala: Well, the LearningExchange is live today, so you can start exploring the site and discovering more ways to use the tools you already have. We know every user will be interested to see Creo in action and understand how to do what they do today, in Creo. You can imagine tutorials that help users migrate to the new Creo user interface, or get an introduction to direct modeling, and so on.
GH: How do you choose the subject matter to cover?
LaSala: Frankly, we only “choose” some of it. While we in the PTC University team contribute some content, this is an organically evolving area where many people across PTC can share their tutorials. A developer working on a specialized set of capabilities may well create a short tutorial and publish it to LearningExchange without any instruction from us to do so.
We’ll keep tabs on popular or “often requested” topics and try to meet demand, but exactly what is covered, by whom, is fluid. We may well share an extract from a PTC University course to cover a particular capability.
GH: Does LearningExchange work with PTC’s eLearning Libraries?
LaSala: Yes. If you like a tutorial that you’ve seen on LearningExchange, and you already own an eLearning library, you can dive right in to the related course. If you want to buy a library, or search for the next time the related class it taught locally or virtually, you can find those too.
GH: Do you see LearningExchange replacing other forms of training approaches?
LaSala: Not really. As Matt said in the previous interview, we provide a comprehensive series of tools, learning approaches, processes, experts in both learning and products, and up-to-date content in multiple languages. We can deliver effective training solutions for an organization’s and individual’s precise learning needs to maximize their productivity.
I don’t think any of that will go away, as each serves an important purpose. But LearningExchange may well become the 1st place to visit, to help you discover full breadth of a topic.
Why not visit LearningExchange today, and if you like it, share what you find with your colleagues and friends. At the Creo 1.0 release, look for our follow on article with more about Creo 1.0 and LearningExchange.